Returns & Exchanges

At Vittoria Coffee, we pride ourselves on the quality of our premium blends and equipment. If you are not completely satisfied with your purchase, we offer a straightforward return process for damaged or incorrect items within 30 days of receipt.

1

Contact Support

Reach out to our customer service team via email with your order number and details regarding the issue with your coffee or hardware.

2

Assessment

For quality control purposes, we may request photos of the product or packaging to ensure we maintain our high standards of excellence.

3

Return Shipping

If a return is required, we will provide you with a pre-paid shipping label to send the items back to our roasting facility in their original packaging.

4

Refund or Replacement

Once your return is inspected, we will process a full refund to your original payment method or dispatch a fresh replacement immediately.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing